Peter F. Drucker, a Pioneer in Social and Management Theory, Is Dead at 95
Published: November 12, 2005
Correction Appended
Peter F. Drucker, the political economist and author, whose view that
big business and nonprofit enterprises were the defining innovation of
the 20th century led him to pioneering social and management theories,
died yesterday at his home in Claremont, Calif. He was 95.
Lee Celano
Peter F. Drucker in 1999.
His death was announced by Claremont Graduate University.
Mr.
Drucker thought of himself, first and foremost, as a writer and teacher,
though he eventually settled on the term "social ecologist." He became
internationally renowned for urging corporate leaders to agree with
subordinates on objectives and goals and then get out of the way of
decisions about how to achieve them.
He challenged both
business and labor leaders to search for ways to give workers more
control over their work environment. He also argued that governments
should turn many functions over to private enterprise and urged
organizing in teams to exploit the rise of a technology-astute class of
"knowledge workers."
Mr. Drucker staunchly defended the need for
businesses to be profitable but he preached that employees were a
resource, not a cost. His constant focus on the human impact of
management decisions did not always appeal to executives, but they could
not help noticing how it helped him foresee many major trends in
business and politics.
He began talking about such practices in
the 1940's and 50's, decades before they became so widespread that they
were taken for common sense. Mr. Drucker also foresaw that the 1970's
would be a decade of inflation, that Japanese manufacturers would become
major competitors for the United States and that union power would
decline.
For all his insights, he clearly owed much of his impact
to his extraordinary energy and skills as a communicator. But while Mr.
Drucker loved dazzling audiences with his wit and wisdom, his goal was
not to be known as an oracle. Indeed, after writing a rosy-eyed article
shortly before the stock market crash of 1929 in which he outlined why
stocks prices would rise, he pledged to himself to stay away from
gratuitous predictions. Instead, his views about where the world was
headed generally arose out of advocacy for what he saw as moral action.
His
first book ("The End of Economic Man," 1939)was intended to strengthen
the will of the free world to fight fascism. His later economic and
social predictions were intended to encourage businesses and social
groups to organize in ways that he felt would promote human dignity and
vaccinate society against political and economic chaos.
"He is
remarkable for his social imagination, not his futurism," said Jack
Beatty in a 1998 review of Mr. Drucker's work "The World According to
Peter Drucker."
Mr. Drucker, who was born in Vienna and never completely shed his Austrian accent, worked in Germany as a reporter until
Hitler
rose to power and then in a London investment firm before emigrating to
the United States in 1937. He became an American citizen in 1943.
Recalling
the disasters that overran the Europe of his youth and watching the
American response left him convinced that good managers were the true
heroes of the century.
The world, especially the developed
world, had recovered from repeated catastrophe because "ordinary people,
people running the everyday concerns of business and institutions, took
responsibility and kept on building for tomorrow while around them the
world came crashing down," he wrote in 1986 in "The Frontiers of
Management."
Mr. Drucker never hesitated to make suggestions he
knew would be viewed as radical. He advocated legalization of drugs and
stimulating innovation by permitting new ventures to charge the
government for the cost of regulations and paperwork. He was not
surprised that
General Motors
for years ignored nearly every recommendation in "The Concept of the
Corporation," the book he published in 1946 after an 18-month study of
G.M. that its own executives had commissioned.
From his early
20's to his death, Mr. Drucker held various teaching posts, including a
20-year stint at the Stern School of Management at New York University
and, since 1971, a chair at the Claremont Graduate School of Management.
He also consulted widely, devoting several days a month to such work
into his 90's. His clients included G.M.,
General Electric
and Sears, Roebuck but also the Archdiocese of New York and several
Protestant churches; government agencies in the United States, Canada
and Japan; universities; and entrepreneurs.
For over 50 years,
at least half of the consulting work was done free for nonprofits and
small businesses. As his career progressed and it became clearer that
competitive pressures were keeping businesses from embracing many
practices he advocated, like guaranteed wages and lifetime employment
for industrial workers, he became increasingly interested in "the social
sector," as he called the nonprofit groups.
Mr. Drucker counseled
groups like the Girl Scouts to think like businesses even though their
bottom line was "changed lives" rather than profits. He warned them that
donors would increasingly judge them on results rather than intentions.
In 1990, Frances Hesselbein, the former national director of the Girl
Scouts, organized a group of admirers to honor him by setting up the
Peter F. Drucker Foundation for Nonprofit Management in New York to
expose nonprofits to Mr. Drucker's thinking and to new concepts in
management.
Mr. Drucker's greatest impact came from his writing.
His more than 30 books, which have sold tens of millions of copies in
more than 30 languages, came on top of thousands of articles, including a
monthly op-ed column in The Wall Street Journal from 1975 to 1995.
Among the sayings of Chairman Peter, as he was sometimes called, were these:
¶"Marketing is a fashionable term. The sales manager becomes a
marketing vice president. But a gravedigger is still a gravedigger even
when it is called a mortician - only the price of the burial goes up."
¶"One either meets or one works."
¶"The only things that evolve by themselves in an organization are disorder, friction and malperformance."
¶"Stock
option plans reward the executive for doing the wrong thing. Instead of
asking, 'Are we making the right decision?' he asks, 'How did we close
today?' It is encouragement to loot the corporation."
Mr.
Drucker's thirst for new experiences never waned. He became so
fascinated with Japanese art during his trips to Japan after World War
II that he eventually helped write "Adventures of the Brush: Japanese
Paintings" (1979), and lectured on Oriental art at Pomona College in
Claremont from 1975 to 1985.
Peter Ferdinand Drucker was born Nov.
19, 1909, one of two sons of Caroline and Adolph Drucker, a prominent
lawyer and high-ranking civil servant in the Austro-Hungarian
government. He left Vienna in 1927 to work for an export firm in
Hamburg, Germany, and to study law.
Mr. Drucker then moved to
Frankfurt, where he earned a doctorate in international and public law
in 1931 from the University of Frankfurt, became a reporter and then
senior editor in charge of financial and foreign news at the newspaper
General-Anzeiger, and, while substitute teaching at the university, met
Doris Schmitz, a 19-year-old student. They became reacquainted after
waving madly while passing each other going opposite directions on a
London subway escalator in 1933 and were married in 1937.
Mr.
Drucker had moved to England to work as a securities analyst and writer
after watching the rise of the Nazis with increasing alarm. In
England, he took an economics course from John Maynard Keynes in
Cambridge, but was put off by how much the talk centered on commodities
rather than people.
Mr. Drucker's reputation as a political
economist was firmly established with the publication in 1939 of "The
End of Economic Man." The New York Times said it brought a "remarkable
vision and freshness" to the understanding of fascism. The book's
observations, along with those in articles he wrote for Harpers and The
New Republic, caught the eye of policy makers in the federal government
and at corporations as the country prepared for war, and landed him a
job teaching at Sarah Lawrence College in Bronxville, N.Y.
Writing
"The Future of Industrial Man," published in 1942 after Mr. Drucker
moved to Bennington College in Vermont, convinced him that he needed to
understand big organizations from the inside. Rebuffed in his requests
to work with several major companies, he was delighted when General
Motors called in late 1943 proposing that he study its structure and
policies. To avoid having him treated like a management spy, G.M. agreed
to let him publish his findings.
Neither G.M. nor Mr. Drucker
expected the public to be interested because no one had ever written
such a management profile, but "The Concept of the Corporation" became
an overnight sensation when it was published in 1946. " 'Concept of the
Corporation' is a book about business the way 'Moby Dick' is a book
about whaling," said Mr. Beatty, referring to the focus on social issues
extending far beyond G.M.'s immediate operating challenges.
In
it, Mr. Drucker argued that profitability was crucial to a business's
health but more importantly to full employment. Management could achieve
sustainable profits only by treating employees like valuable resources.
That, he argued, required decentralizing the power to make decisions,
including giving hourly workers more control over factory life, and
guaranteed wages.
In the 1950's, Mr. Drucker began proclaiming
that democratic governments had become too big to function effectively.
This, he said, was a threat to the freedom of their citizens and to
their economic well-being.
Unlike many conservative thinkers, Mr.
Drucker wanted to keep government regulation over areas like food and
drugs and finance. Indeed, he argued that the rise of global businesses
required stronger governments and stronger social institutions,
including more powerful unions, to keep them from forgetting social
interests.
According to Claremont Graduate University, Mr.
Drucker's survivors include his wife, Doris, an inventor and physicist;
his children, Audrey Drucker of Puyallup, Wash., Cecily Drucker of San
Francisco, Joan Weinstein of Chicago, and Vincent Drucker of San
Rafael, Calif.; and six grandchildren.
Early last year, in an
interview with Forbes magazine, Mr. Drucker was asked if there was
anything in his long career that he wished he had done but had not been
able to do.
"Yes, quite a few things," he said. "There are many
books I could have written that are better than the ones I actually
wrote. My best book would have been "Managing Ignorance," and I'm very
sorry I didn't write it."
Correction: Nov. 19, 2005, Saturday:
An obituary last Saturday about the political economist and management
consultant Peter F. Drucker misstated the source of a quotation about
him - "He is remarkable for his social imagination, not his futurism" -
and misstated the authorship of a book, "The World According to Peter
Drucker." The book was written by Jack Beatty, not by Mr. Drucker, and
the quotation was from the book, not from a review of the book.
Because of an editing error, the obituary also misstated the source of a
quotation from Mr. Drucker. It was Fortune magazine, not Forbes, in
which he said: "There are many books I could have written that are
better than the ones I actually wrote. My best book would have been
'Managing Ignorance,' and I'm very sorry I didn't write it."
Beliefs
A Man's Spiritual Journey From Kierkegaard to General Motors
By PETER STEINFELS
Published: November 19, 2005
When Peter F. Drucker died eight days ago, the only specifically
religious reference that appeared in most obituaries was "guru" - as in
"management guru." It was, incidentally, a term he despised.
Many obituaries did mention that for decades Mr. Drucker, who would
have turned 96 today, devoted much of his energy to analyzing and
advising nonprofit organizations and charities. A few obituaries even
mentioned churches.
In fact, Mr. Drucker's prescience about the
growing role of megachurches in American society could be placed
alongside other insights those obituaries recorded: his anticipation of
Japan's economic emergence, for example, or his attention to the rise of
"knowledge workers" and the uses of "privatization."
Religion,
it turned out, had a great deal to do with Mr. Drucker's work. In 1989,
the editors of Leadership, an evangelical quarterly for pastors, asked
him, "After a lifetime of studying management, why are you now turning
your attention to the church?"
Mr. Drucker politely corrected
them. "As far as I'm concerned, it's the other way around," he said. "I
became interested in management because of my interest in religion and
institutions."
Mr. Drucker was raised in Vienna in a family of
intellectuals, the perfect incubator for the polymath he became. Jack
Beatty, in his biography "The World According to Peter Drucker" (Free
Press, 1998), passes on Mr. Drucker's description of the family
Lutheranism as "so 'liberal' that it consisted of little more than a
tree at Christmas and Bach cantatas at Easter."
Then, at age 19,
Mr. Drucker came across the works of the theologian and philosopher
Soren Kierkegaard - and was bowled over. He studied Danish in order to
read Kierkegaard's yet-untranslated writings.
From Kierkegaard to
studying General Motors and the secrets of entrepreneurship may seem
like a long stretch. But Kierkegaard's stark Christian vision spoke to
Mr. Drucker's lifelong search for what he was observing while working in
a Germany sliding into Nazism - an explanation of why, in a modern
world of organizations and rapid change, freedom has so often been
surrendered.
Mr. Beatty notes the "nakedly religious sentiment" with which Mr. Drucker ended his 1959 book "Landmarks of Tomorrow."
"The individual," Mr. Drucker wrote, "needs the return to spiritual
values, for he can survive in the present human situation only by
reaffirming that man is not just a biological and psychological being
but also a spiritual being, that is creature, and existing for the
purposes of his creator and subject to Him."
Such sentiments do
not crop up often in the 35 books that Mr. Drucker published. In a 1999
profile in Christianity Today, Tim Stafford described Mr. Drucker as a
"practicing Episcopalian." An interview in Forbes exactly a year ago
described him as a "muted Episcopalian." (One can almost hear other
Episcopalians quipping, "What other kind is there?")
As Mr.
Stafford observed, "Drucker hardly ever uses theological or biblical
terminology to express himself, even if he is writing about something
that easily fits theological categories. With some other management
writer this might be an accident, but Drucker is so well educated in
philosophy and theology that it has to be a conscious choice. The point
is that Drucker is not a man of pious gestures."
So if Mr.
Drucker's religious interests were not more widely noticed, it was due
to his own reticence as much as to any antipathy to religion in the
world of business or ideas. Still, once one becomes aware of his
religions as well as his political outlook, it is not hard to see them
as underpinnings for much of his thinking about the human obligations of
management and the importance of community in an unstable world.
His
reticence disappeared, of course, when he was addressing religion and
management directly. He tossed out ideas and opinions in his usual
dizzying fashion, comparing Reformation-era Calvinists and Jesuits,
declaring revolutions "in the human spirit," obviously less concerned
about being wrong than about not provoking thought.
The future
was with "pastoral churches," he argued, ones that put a higher priority
on answering people's needs than perpetuating some specific doctrine or
ritual or institutional structure.
"Very bluntly, people are
dreadfully bored with theology," he told the editors of Leadership in
1989. "And I sympathize with them. I've always felt that quite clearly
the good Lord loves diversity. He created 2,500 species of flies. If he
had been like some theologians I know, there would have been only one
right specie of fly."
Are pastors comparable to C.E.O.'s? "Up to a
point," Mr. Drucker said. On the other hand, "many other organizations
can be run on the army model, the command model. But the church cannot.
It's a partnership."
Sermons are important. "You have 20 minutes
to communicate the vision," he said, the fact "that there is another
world, but it completely penetrates, encompasses, encapsulates this
world."
Sometimes he criticized churches as being unconcerned
about the world. At other times, he criticized them as emphasizing
social programs to the neglect of a distinctly spiritual mission.
"The
church is the only organization that is not entirely concerned with the
kingdom of this earth," he said. "We're the only one with another
dimension. And for that reason, many good concerns around here are not
our primary focus."
One should not miss the "we" and "our" in those sentences.
He
freely admitted inconsistency, however, questioning whether some
churches should "really be in the shelter business," but praising Roman
Catholics for running schools for non-Catholics in areas where the
public schools were wanting. The question was always, he said, "Can we
make a real difference?"
"Making a difference in the way people
see what's truly important in life" was his ultimate test for both
individuals and churches.
"I don't know," he acknowledged, "that
you can measure this - certainly not by the bookkeeping of this world -
but I'm reasonably sure that some sort of bookkeeping is going on
someplace."
In this world, he said in a characteristic marriage
of the visionary and the practical, the ones who best understand what
can make a difference are the saints.
"That's the definition of a saint," Mr. Drucker said, "somebody who sees reality."
